Strategies for difficult conversations – Part 2 – WEBINAR

RMA Australia is pleased to bring you part two in our series, on “Strategies for difficult conversations”, hosted by CBA.

Please ensure you log into the member’s area of the website to access the pre-reading notes & activities from Dr Stephanie Burns prior to part 2.

As risk professionals, challenge is a key part of our roles. While this means we need to have difficult conversations at times, many of us can find ourselves dreading and even avoiding them, in turn reducing our ability to operate effectively. Removing all discomfort isn’t possible or even the objective, but we can develop mindsets and practices that improve our level of skill, and reduce apprehension and interpersonal friction.

Join Dr. Stephanie Burns for a two part series of lectures on this topic, where you will learn insights and strategies to apply when risk challenge is needed.

FURTHER INFORMATION:-

About the Speaker:-

Dr. Stephanie Burns 

Dr. Stephanie Burns is well known in the Australian corporate, education and government communities. Trained originally as an engineer by the U.S. Army her career evolved through influential studies into human behaviour. Her own research has led to practical solutions to problems in the areas of leadership, communication, learning and teaching effectiveness. She has lived in Australia since 1987, and completed her PhD with the University of South Australia. She has developed programs for and consulted within most Australian banks and organisations in the finance sector. Additionally, for ten years she produced two of the most highly attended programs for Women in Banking and Finance (WiBF).

You can read more about Dr. Burns’ work in the extended bio on her website at stephanieburns.com/bio

About the Moderator:-

Julie Hunter, General Manager, Financial Institutions Governments FIG ESG Risk, CBA