The Future of Controls and the Emergence of the Chief Controls Officer – Webinar

4:00 PM 5:00 PM
RMA Australia
Event closed

The Future of Controls and the Emergence of the Chief Controls Officer – Webinar

4:00 PM 5:00 PM
RMA Australia

Whilst registration for this webinar has closed, if you wish to attend this webinar, please email to advise.


The RMA is pleased to bring you our September Webinar – The Future of Controls and the Emergence of the Chief Controls Officer.

This webinar is the second of a two-part series on the importance of risk management across an enterprise and the global emergence of the Chief Controls Officer role. 

Join this webinar to hear from our panellists which will include Lin Lu, the Chief Controls Officer of NAB, who is also a panellist from the first series relating to risk management across an enterprise. 

This session is moderated by Matthew Saines (Partner, Controls Transformation, Deloitte), who has performed the role of Chief Controls Officer for a leading Australian Bank. This session will delve into the importance of effective controls management, the role of the Chief Controls Officer, supporting frameworks and operating models that can be adopted in implementing an effective controls function. 

Further Information:

About the Panel:

Lin Lu, Chief Controls Office & Executive, Enterprise Controls & Processes, National Australia Bank

Lin is an organizational leader with extensive international experience and broad industry knowledge in banking, consulting, regulatory, information security, technology and risk. She has architected and executed large-scale strategy and transformation across a diverse portfolio, with a strong track record in setting a clear vision and achieving sustainable performance with targeted cost, service, and risk benefits. Lin has been a trusted advisor to C-suite executives and Boards of Directors and has worked in the US, UK, Switzerland, Germany, China and Korea, before landing in her current role in Australia.   

In her current role, Lin is responsible for 1st line risk and controls across all businesses and accountable for setting bank wide 1st line risk management transformation strategy and its execution. Lin is a member of Group Technology and Operations leadership team and member of Group Non-Financial Risk Committee.  

Prior to joining National Australia Bank, Lin was Senior Vice President and Enterprise Operational Risk Officer at Freddie Mac. Lin was also a Managing Director of Deutsche Bank where she served as Chief Information Security Officer for Americas and Global Head of Third Party Risk. While at Deutsche Bank, Lin also held several executive leadership positions from managing data centre infrastructure to running the regulatory portfolio in Group Technology and Operations. Her other experience includes investment and business development at British Petroleum, China Construction Bank and Deloitte Consulting.  

Lin currently serves as a member of the Advisory Board for the Santa Fe Group Shared Assessments Program, the Advisory Board of the American Bankers Association’s Certified Enterprise Risk Management, and Security Innovation Network Steering Committee. Lin sat on the faculty for the 2017/2018 ABA Enterprise Risk Program at the Robert H Smith School of Business and also the 2018/2019 Stonier Graduate School of Banking Risk program at Wharton. 

Lin received her MBA in Finance and Strategy from the London Business School. Her professional credentials also include CISSP (Certified Information Systems Security Profession), CERP (Certified Enterprise Risk Profession), AMP (Accredited Mortgage Profession), and CTPRP (Certified Third-Party Risk Profession).

Additional panellists

Anthony Greenhill, Group Chief Controls Office, CBA

Siva Navaratnam, Chief Operating Officer, Digital Banking & Transformation, ANZ

Agenda and Schedule

Presentation 4pm


Event Category:
Location: RMA Australia
Duration: 1 hour


Registration for this event has now closed, as the venue is at full capacity. Should you wish to be added to the waitlist, please contact the RMA events team on